Responsible Gaming at dc44 — Play Safe, Play Smart

dc44 is committed to providing a safe and enjoyable gaming environment for every player in Bangladesh. Our responsible gaming tools give you full control over your gambling activity at all times.

🔞 21+ Only — Adults Aged 21 and Above

Gambling Should Always Be Entertainment

At dc44, we believe that gambling is a form of entertainment — not a way to make money or escape personal problems. We want every player on our platform to enjoy cricket betting, live casino, slots, and all our games as a fun recreational activity, within their personal financial means and time budget. Responsible gaming starts with understanding that the house always has a mathematical edge, and that winning is never guaranteed.

dc44 strictly enforces the 21+ age requirement for all account holders. Age verification is conducted at registration and may be requested again at any time. Players who are found to be under 21 will have their accounts permanently closed and any remaining funds returned in accordance with our Terms and Conditions. We urge parents and guardians to use parental control software to prevent minors from accessing online gambling platforms. If you suspect a person under 21 is using a dc44 account, please contact our support team immediately via the email address in the site footer.

Our Responsible Gaming Principles

Six core commitments that underpin how dc44 approaches player wellbeing on the platform.

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21+ Strictly
Every dc44 account holder must be 21 or older. We verify age at registration and on request.
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Deposit Limits
Set daily, weekly, or monthly deposit caps directly from your account to stay within your budget.
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Session Limits
Set a maximum session time so the platform reminds you when your pre-set play period has ended.
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Self-Exclusion
Permanently exclude yourself from dc44 if you feel gambling is negatively affecting your life.
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Loss Limits
Cap how much you are willing to lose in a set period so you never chase losses beyond your means.
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Support Access
Our support team is available 24/7 to assist with responsible gaming queries, tool activation, and account concerns.

Responsible Gaming Tools Available on dc44

All of the following tools are available to every registered dc44 player. To activate any tool, log in to your account and navigate to the Account Settings section, or contact dc44 support via the email in the site footer.

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Deposit Limit
Set a maximum amount you can deposit into your dc44 account per day, week, or month. Once a deposit limit is set, it takes effect immediately. Increasing an existing limit requires a 7-day cooling-off period before the increase is applied. Reducing a limit takes effect immediately. This tool is particularly recommended for players who find it difficult to stick to a pre-planned gambling budget.
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Loss Limit
Set a maximum loss amount over a chosen time period. When your losses reach the limit, your account will be temporarily restricted from further real-money play until the period resets. Like deposit limits, reductions take effect immediately while increases require a 7-day waiting period. This tool prevents the damaging cycle of chasing losses.
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Session Time Reminder
Set a maximum session duration and dc44 will display a notification when your time is up, prompting you to take a break. You can choose session lengths from 30 minutes up to 8 hours. Time spent in the lobby counts towards your session, not just active gameplay. Regular breaks reduce the risk of fatigue-related decision-making that can lead to problematic gambling behaviour.
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Cool-Off Period
Take a temporary break from dc44 for a period of your choosing — from 24 hours up to 30 days. During a cool-off period your account remains open but real-money gameplay and deposits are suspended. Promotional communications are also paused. You can request a cool-off period at any time by contacting dc44 support. The cool-off period takes effect within 24 hours of your request and cannot be shortened once activated.
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Self-Exclusion
If you feel that gambling has become a serious problem, you can permanently self-exclude from dc44. Self-exclusion closes your account, forfeits any active bonuses, and prevents you from opening a new account. Any balance remaining at the time of self-exclusion will be returned to your verified payment method after standard KYC checks. Self-exclusion is permanent and irreversible once confirmed. This is the strongest tool dc44 offers and is intended for players who have decided that they no longer wish to gamble.
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Activity Review
At any time, you can view your full gambling activity history from within your dc44 account — including deposits, withdrawals, total bets placed, total amounts won and lost, and session durations. Reviewing your actual gambling history rather than relying on memory is one of the most effective ways to maintain perspective on your play. dc44 recommends reviewing your activity at least once per month.

Warning Signs of Problem Gambling

Gambling becomes a problem when it stops being fun and starts causing harm. The following behaviours may indicate that gambling is becoming problematic. If you recognise more than two of these in yourself, we strongly encourage you to use dc44's responsible gaming tools or contact our support team.

  • ⚠️Spending more money on gambling than you originally planned, or gambling with money set aside for essential expenses such as rent, food, or utilities
  • ⚠️Chasing losses — continuing to play or increasing bet sizes in an attempt to recover money already lost
  • ⚠️Feeling unable to stop gambling even when you want to, or feeling anxious or irritable when you try to reduce or stop
  • ⚠️Borrowing money or selling personal belongings to fund gambling activity
  • ⚠️Hiding or lying about your gambling activity to friends, family members, or your partner
  • ⚠️Using gambling as a way to cope with depression, stress, loneliness, anxiety, or other personal difficulties
  • ⚠️Neglecting work, family responsibilities, social relationships, or personal health because of time or money spent gambling

A Quick Self-Assessment

Honestly answering the following five questions may help you understand your current relationship with gambling. There are no right or wrong answers — this is a private reflection tool only.

In the past month, have you spent more time or money gambling than you intended?
If yes — consider setting a deposit or session limit in your dc44 account settings today.
Have you ever tried to cut back on gambling but found it difficult to do so?
If yes — a cool-off period or self-exclusion may help you regain control. Contact dc44 support for immediate assistance.
Has gambling ever caused you financial difficulty — such as being unable to pay bills or meet essential expenses?
If yes — please stop gambling immediately and seek support. Contact dc44 support and consider self-exclusion.
Do the people close to you ever express concern about your gambling?
If yes — take their concern seriously. Talk to dc44 support, or use the activity review tool to objectively examine your recent gambling history.
Are you gambling primarily for entertainment, or are you gambling to make money or escape a problem?
If the answer is anything other than pure entertainment — dc44 strongly recommends a break. Use the cool-off period tool or contact support.

This self-assessment is not a clinical diagnostic tool. If you are concerned about your gambling, please contact dc44 support directly or seek guidance from a qualified counsellor or healthcare professional in your area.

How to Get Help

If you or someone you know needs help with problem gambling, the following steps describe how to seek assistance through dc44 and what to do if you need more support.

Step 1 — Contact dc44 Support Directly
dc44 support is available 24 hours a day, 7 days a week. Send an email to the support address published in the dc44 site footer and explain that you are concerned about your gambling. The dc44 support team will respond promptly and can activate any responsible gaming tool on your behalf, including cool-off periods and self-exclusion, without delay. All responsible gaming requests are treated with complete confidentiality.
Step 2 — Use Account Tools Immediately
If you feel you need to stop or slow down right now, log in to your dc44 account and go to Account Settings. From there you can immediately activate a deposit limit, loss limit, session reminder, or cool-off period without needing to contact support first. These tools are designed to be quick and easy to use, because we know that acting in the moment is what matters most. If you cannot log in or need additional help, contact dc44 support without delay.
Step 3 — Seek Professional Support If Needed
dc44 is a gaming platform, not a counselling service. If you feel that your gambling has reached a point where you need professional support beyond what dc44 can provide, we strongly encourage you to speak to a qualified healthcare professional, counsellor, or trusted person in your life. Seeking help is a sign of strength, not weakness. dc44 will fully support any decision you make to take a break from gambling, including permanent self-exclusion. We are on your side.

dc44's Commitment to Responsible Gaming

dc44 is built on the principle that gambling should be safe, transparent, and enjoyable. We operate the responsible gaming tools described on this page not because we are required to, but because we genuinely care about the long-term wellbeing of every player who chooses dc44 as their gaming platform in Bangladesh. A player who gambles responsibly is a player who enjoys the platform for longer — and that is what we want.

dc44 does not offer credit to players. dc44 does not encourage players to deposit more than they can afford to lose. dc44 does not target marketing communications at players who have activated responsible gaming tools. dc44 does not send promotional messages to players who are in a cool-off period or self-excluded. When our monitoring systems identify unusual patterns of play that may indicate problem gambling, dc44's responsible gaming team will proactively reach out to the player.

This page is reviewed and updated regularly to reflect improvements to dc44's responsible gaming programme. If you have a suggestion for how dc44 can better support player wellbeing, please share it with our support team. Responsible gaming is a continuous process and dc44 is committed to improving every year. Thank you for choosing to play responsibly.

Play Responsibly — Explore dc44 Safely
Have more questions about responsible gaming, deposits, or your account? Visit our FAQ or log in to your account to manage your responsible gaming settings.
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